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May 2008

May 29, 2008

Imperium Central Vacuum Installation with PVC Schedule 40 Leaves Customer Delighted

Images_2 We have a channel on youTube.  It is nothing sophisticated  because I do our videos.  They are simple and homemade, but full of good information.  Roger and I actually have fun doing them.  Yesterday a customer left a comment on youTube.  I wanted to share it with my blog readers and also include a link to our youTube channel and this customer's comment on youTube.

I purchased an Imperium 7800 central vacuum system (a "house brand" offered only at Central Vacuum Stores). From start to finish, this was the most satisfying purchase I have made in a long time. The salesperson was very knowledgeable and helped me make the right choices on equipment. The items arrived intact, complete, and on time. My installation questions were answered patiently and completely. Central vacs clean better, are quiet enough to listen to the radio, & NO stinky vacuum smell!

Central Vacuum youTube Channel
Customer's Comment on youTube

May 27, 2008

Compare Central Vacuum System Prices Then Call Us

Memorialday Yesterday was Memorial Day.  We want to say thanks to all our servicemen and women, veterans, and families of veterans for their service to our country.  Roger served in the Navy and is a Vietnam Veteran.  Our son Micah received a four year ROTC scholarship to the University of Tampa, so it won't be too many years before he will be protecting the freedom we all enjoy.

We usually only answer one phone line on holidays, but Roger and I decided to go into the store and answer the phones.  Our daughter Faith and her husband Luke joined us.  We were really surprised how many of you guys were surfing the Internet and calling us on a holiday.  It was a fun day...we even had bar-b-que at the store! 

As we answered the phones we decided we need to remind our customers that we will meet most competitor's pricing.  As you shop remember to compare apples to apples.  Some places do offer lower prices, but they charge shipping.  Some places charge you to design a system.  Some places will only offer technical advice to their own customers.  We treat everyone as if they are our customer, even before they are our customer, because we want them to be our customer.  If you would like us to price match just be sure we are matching identical items and services.  Remember, we have been in this industry for 60 years...no one on the Internet can compete with our resume.

May 23, 2008

Domel Motors: a Good Motor Made in Slovenia

Watchdog Sometimes I feel like I am the watchdog of the central vacuum internet industry.  Unfortunately, some folks have a hard time  with the truth...and for whatever reason they like to embellish the facts.  Domel motors came on the scene some years ago and are used in DrainVac, PurVac and Cyclovac (Agressor) central vacuum products, among others.  Soliroc, a Canadian central vac manufacturer, private labeled a Dust Care unit that had a Domel motor for a while. (Just a side note, on September 11, 2001 representatives from Soliroc were on their way to talk to us about private labeling a central vac, but they never made it into the U.S. that day.  Soon after that we formed a private labeling partnership with Lindsay Mfg. to produce our Imperium units).

Domel_2 We expect that in the future we will see Domel motors in more central vacuum power units.  Next year is 2009 and perhaps half of the central vac manufacturers may use a Domel motor in a unit here or there, but I guarantee half of the central vacuum units manufactured will not have Domel motors. (That's one of those misleading statistics.)

Domel is a good motor, we don't have anything against Domel motors. But we would like to clear one thing up...we spoke with Domel last week to verify this information...while they have an office in Germany, Domel motors are not German made.  They are manufactured in Slovenia, where Domel is headquartered.  Domel does not misrepresent themselves, and as far as I know, none of the manufacturers using their motors misrepresent this fact, yet you will read information on the Internet stating that Domel motors are German made. Now, why someone would say they are German made, I don't know.  I have nothing against Slovenia, or anything manufactured there.

Lamb We lean towards Lamb Ametek motors because they are the oldest manufacturer of central vacuum motors in the industry.  They have a proven track record, we know the motors have longevity because  during the lifetime of our business we have seen them last 20 or 30 years.  They also have excellent distribution.   That means that you can buy parts and motors easily without having to search all over the country. Every Grainger store in the country carries Lamb motors on their shelf. 

As always, we encourage you to check out this information for yourself.

Domel
Lamb Ametek

May 20, 2008

Central Vacuum Makes Top 500, Thanks to our Customers

TOP 500

Every year Internet Retailer magazine comes out with a list of the Top 500 Internet Retailers in the country.  On May 12, 2008 their 2008 list came out and Central Vacuum Stores made the list!  We are so excited! Here's a link to the site with our name on it!  Internet Retailer's Top 500 List

We want to thank all our customers for their business and loyalty.  It is because of all of you that we were able to  squeak into this prestigious spot. (and I mean squeak, we are #495!)  We look forward to serving you all in the future, and tell your friends about us, so we can continue to be a part of the Top 500 Internet Retailers  in the U.S.

May 16, 2008

News From the Ladies' Road Trip

Img_0261No Central Vacuum news today, just an amusing anecdote. On Thursday my daughters, Faith and Dawn, joined me on a road trip from St. Petersburg to Savannah, Georgia.  On Friday, we did what we came here to do...eat at Paula Deen's restaurant.  Paula Deen (for those of you who are not foodies) has a show on the Food Network and owns The Lady and Sons, a restaurant located in the historic district of Savannah.  They have a regular menu, but the main attraction is a Southern buffet with fried chicken, collard greens, candied yams, creamed corn, hoe cakes, biscuits, banana pudding, peach cobbler, and even more...  Img_0259_2

Like all southern food, the seasonings of choice are salt and ham hocks!  The food was delicious, but there was  enough salt in it to raise your blood pressure just smelling it.  As we ate, I saw  Faith's jaw drop.  "I can't believe what I just saw!", she said, "I am shocked, just shocked. "  I expected  her to tell me she saw someone  take off their clothes, or something...Instead she said,  "That man behind you  just salted  this food!"   

"Did he taste it first." I asked.

"Yes!"

We were flabbergasted.   
What can I say?  We are just simple people amused by simple things.

On Saturday night we ate at Uncle Bubba's Seafood Restaurant.  Uncle Bubba is Paula Deen's brother, and the meal there was really delicious.  Sunday we hit the road and headed back home.

We had great fun but I have to admit there were times, particularly during the road trip,  I felt like I was held hostage by country music crazed women.  Both my daughter's are country music fans and I am not. I watched a special about Brad Paisley, listened to some man singing about still being a man, and another guy singing about checking for ticks. I found out that Shania Twain and Garth Brooks transformed the country music industry (according to my daughters), Carrie Underwood was inducted into the Country Music Hall of Fame way too soon, and Jimmy Buffet did a song with Alan Jackson(they thought mentioning Jimmy Buffet would make me like country music).  In spite of all this, they still have not converted me to country music.  Maybe next year we'll fly.   

May 14, 2008

Sanitaire S677D Blue Line Professional Series Review

For the first time ever, we are offering a product for sale via our blog.  I have included all the information and specs about the S677D Blue Line Sanitaire Professional.  Sixty years ago my husband's father began this business selling vacuum cleaners.  We have diversified over the years, but we don't want to get too far from our roots.  We are really excited about the Blue Line Sanitaire by Electrolux.  These vacuums are the workhorses of the industry.  So much so, Electrolux is giving a ten year warranty on these machines.  They are ideal for industrial use, but we know that homeowners will love their power and longevity.  You can add to cart right from this blog, or go ahead and take a look at the product on our website. 

                                                                    $499.99     Add to Cart 

Productshot_s677

The Sanitaire S677D  is equipped with ARM & HAMMER® odor eliminating capabilities, this highly featured upright offers a unique combination by capturing allergen sized dust particles while eliminating odors caused by mold and bacteria, leaving the room smelling fresh and clean. It also has the CRI Green label which means it can satisfy any job requiring a higher level of filtration. The CRI Green Label signifies a superior cleaning vacuum that has passed stringent testing for soil removal, dust containment, and carpet appearance retention. The unit's innovative dual zipper design makes bag changing quick and easy.

Other Great Features:

•  7 Amps of Power
•  Disposable Dust Bag
•  35' Power Cord

10 Year Warranty on the Motor
   

See the Sanitaire S677D on our website

SPECIFICATIONS
Power 7 amp
Filtration Allergen
Container Disposable Dust  Bag
Dust Capacity 9.5 dry qts.
Cleaning Path 12''
Cord Length 35'
Tools N/A
Hose N/A
Motor CFM 145
dB per ASTM 81

May 12, 2008

A Central Vacuum Hose is Something we "Knows"

Sorry for the goofy title of this post, but I couldn't resist.  I've gathered some recent emails from satisfied customers who purchased replacement central vacuum system hoses from us.  We are more than happy to talk to you about which hose to purchase for your system.  You can call us at 1-800-221-8227.  Or you might want to look at our interactive Hose Finder.  We sell tons of hoses to folks that use this tool to make sure they are ordering the correct product. We are the central vacuum experts...Here's the proof...

We got everything we ordered and quite
fast too.  The hose is a bit different than my original, but is better.  I
also ordered a "new" attachment that uses the SWIFFER cloth as it vacs and
that is great.  That was not available when we installed our vac.  Thanks
again for your help and the quick and correct service we got.  I will keep
your web link in my favorites.
A very pleased customer
K. Wennerberg
*****
Thank you Renee!
We love the replacement hose & attachments.... Especially the upholstry tool.  Thank you for recommending the garage kit & saving us $$$.  We really didn't know how to replace the worn out parts until I found your company online.
Can't say enough to thank you & your company!
Linda
*****
I just wanted to thank you for your excellent customer service regarding my vacuum hose problem.  I received the new hose last week.  It is nice to know that in this day and age, there are still companies like yours that offer good old fashioned service to their customers.  You will definitely be our number one choice when we need anything else.
Thanks Again,
C. Northam
*****
Hi Renee
Thanks for the email, everything is wonderful,  Its so good to have the
right hose !!!!!!  It was a constant struggle with the other one that I
ordered which was the incorrect one.
Thanks for all your help
Regards
Linda
*****
I love the new hose and attachments for my central vac.
Scott
*****
Thanks, Renee! We love the new vacuum head and hose! I can't believe how we
strung along with the old one! You have great service...we received the unit
as promised. Your company is definitely in my favorites folder!
Nancy
*****
Thanks so much for all your help.  The hose that you sent me was absolutely perfect.  I had no information to give you, and you sent exactly the right thing.  I thank you and my floors thank you.
Great service!
Tracy W.
*****
The vacuum is working great.  My daughter and her husband bought a 25+ year old home that had a Black and Decker central vacuum system.  The owner said that it did not work and had not worked for a long time, and so she had gotten rid of all of the hoses and accessories.  I was able to run down the problem with the central system, loose wire at one of the connection locations and got the system back working.  I found your web site and ordered the hoses and accessories.  They work great.  My daughter loves the ease of vacuuming her house, it has four different levels, her husband loves it because he can watch TV while she is vacuuming, her 11 month old twin boys like it because it is quiet and does not scare them.  So all in all it is a big hit.
E. Porter

Find Miele Bags, Filters, and Parts Quickly and Easily

Central Vacuum Stores has its roots in the vacuum industry.  My husband's father began as an Electrolux salesman in New Jersey.  Today, while built-in home products are our primary focus, we still sell vacuums that we believe in.  One of our favorites is the Miele vacuum cleaner.  We recently got this email from a customer who had been looking for Miele bags.

We received the order and everything is as expected! Thank you.  We looked
locally and couldn't find the product we needed, so it was nice, but odd
that we had to look to Florida for something as simple as vacuum bags.
Thank you very much for making our search easy!!!
R. Vance

This customer was very satisfied to be able to find what she was looking for.  Well, when she comes back to our site to order Miele parts she is going to be ecstatic.  Our web gurus just added a Miele parts finder to our website that is so easy to use.  You can search for your Miele by model # or color (if you are unsure of the model#).  Just click on your vacuum and voila up pops all the replacment parts for that particular vacuum.  It couldn't be easier or quicker.  Take a look at what we have designed just for our Miele customers.

Miele_model Miele_color

May 10, 2008

Commercial Central Vacuum System Experts

Faatower In the central vacuum  industry, Central Vacuum Stores is the online expert in central vacuum systems.  You can check our credentials with organizations like the Better Business Bureau and Dunn & Bradstreet to see that we have actually been in business since 1948, incorporated since 1968, and installing central vacuum systems since 1980.  What you may not know is that we have extensive expertise in small to mid-size commercial applications.  We have installed systems in a variety of applications like the manufacturing plant for  Tropicana in Bradenton, Florida and the Air Traffic Control Tower at the Orlando International Airport. 

We bring this expertise to our customers on the Internet also.  If you are looking for systems to install in anything from a barber shop to an aclf (adult congregate living facility) to a 100,000 square foot manufacturing facility, look at what we offer because we have done it all.  We have several systems available over the Internet that are designed specifically for commercial applications.  We carry powerful 3 phase units up to 20 horsepower.  Here are a few of our offerings.  Call us at 1-800-221-8227 for a free consultation with one of our experienced staff.  TropicanaIf you don't see what you are looking for we probably have it, it just isn't on the website...yet.

Fuji
Fuji Fecoa
Imperium
VacuMaid
Coin Operated

May 05, 2008

You Can Repair Central Vacuum Tubing

B0s_poodle043008_21551c_2 One of our long time customers in St. Petersburg is involved in Poodle Rescue.  Recently, she lost one of her favorite dogs.  Our local newspaper, the St. Petersburg Times featured an article hoping to help Mrs. Bonati find her lost dog. View the article here.  Several years ago we had to repair vacuum pipe in Mrs. Bonati's home.  Over the years we have done this in hundreds of homes.  If your central vacuum tubing is damaged, you can repair it yourself.  Take a look at our eHow article to learn how to repair central vacuum tubing.

July 2008

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