Thankful for our Central Vacuum Customer Referrals
We had a great Thanksgiving with the family. We had 23 around our table. Everyone was with us except our son, Nathan, and his family. Nathan is a pilot with U.S. Airways and lives in Virginia. I think I have mentioned in other posts that every now and again he helps out our customers in the D.C. area.
Well, we have a lot to be thankful for, but I just wanted to take the time to say "thanks" to all our incredible customers. I am always amazed that you all spend the time to write us emails thanking us, so this post is dedicated to the many referrals you send us. So, here is another batch of customer emails, cut and pasted just for you!
I received our new vac and my wife loves it .
She said she liked it as well as I like my Harley.
My experience with central vacuum stores was outstanding. Being a 70 year old female senior citizen, I need to save on repairs whenever I can. When I called your store, I told the gentlemen everything I could tell him about my situation, what was working, what was not, etc. Based on what I told him about my Beam Unit, he looked up the model, had me perform a simple test to pinpoint the problem, briefly explained how I would remove the old part and install the new one. The part arrived, no shipping cost, within 3 days. I removed the old part, studied in detail how it was hooked up then applied what I saw to the new part. Bingo, my vacuum works like new. In fact, if that's possible, the suction seems more powerful than before. Your company saved me a lot of money. Costly parts, trip charge, labor, etc. probably would have been $200.00 or more. My cost was approximately $70.00 for the part. My time was free.
Thank you for all your expertise, and the caring manner in which you helped me over the phone. I am very grateful and will recommend your company to others.
E. Floody
I was pleasantly surprised at the exceptional service I received from Central Vacuum Stores. I thought since purchasing my central vacuum on-line, that if something went wrong, it would be difficult to resolve. When the motor had problems, you exchanged it painlessly for me. Thank you for your great and personal service.
P. Breher
The communication, follow up, technical assistance, sincerity, and courtesies of your people and organization is incredibly good. Thank you.
Randy S.
Everything worked out perfectly. Your service was excellent. Thanks for returning the other bags even though it was my mistake. Just make sure that my account was credited for the return. I will certainly use you again. It was a good buying experience.
Adam
I found you guys online and didn't know what to expect. So I took a leap of faith, and purchased some new equipment from you. You guys have provided great service, always answered the phone, and moved quickly with orders and issues. You are the kind of company that a client can be loyal to.
Thanks,
A. Angel
We got your vacuum bags and they are perfect. They are for our power boat...and so.. your vacuum bags are in for a treat... traveling the eastern seaboard. Thanks again and have a very happy holiday!
Sincerely,
Carol V.
I do want to thank you for your help in installing our second central vacuuming system from the Central Vacuum Store. Your site is extremely helpful in planning the project and evaluating all possible combinations of equipment. You are the “go to guys” of central vacuums.
Tom B.
My experience with Central Vacuum Stores was nothing short of sensational! For months we had been unable to keep the power head from slipping off the wand when cleaning under furniture. It was extremely frustrating, and we finally gave up and rarely used our central vacuum. After calling the installer to no avail, I decided to search the Internet for answers and happily happened upon your store. I found the service number, called, and was courteously and efficiently led through the steps of problem, unit ID, etc. Your very astute service specialist diagnosed my problem, with was a missing ring, which she promptly forwarded free of charge! After installing that little ring our problem was solved, and we're using our central vacuum every time we clean our floors. Thank you so very, very much. You now have a customer who is absolutely devoted to your store and its fine staff.
Nancy G.
I would be delighted to recommend your company. We purchased the entire
system from you off the internet when we built our house 2 years
ago. We were very impressed with your knowledge, friendlines and service
then. We installed the system ourselves, but you were just a phone call
away to walk us through any questions we had. Recently we needed a repair.
My first thought was to go to our local vacuum sales/repair store. They
only guessed at the problem and had no interest in looking at it. Then I
called you. I was very pleased to find out that after 2 years, your company
was still in business and the professional service continued 2 years after
the sale. You repaired my vacuum under warranty. Your are a reputable
company with great service.
Thanks.
Sharon R.
I do want to thank you for your help in installing our second central vacuuming system from the Central Vacuum Store. Your site is extremely helpful in planning the project and evaluating all possible combinations of equipment. You are the “go to guys” of central vacuums.
Tom B.
My experience with Central Vacuum Stores was nothing short of sensational! For months we had been unable to keep the power head from slipping off the wand when cleaning under furniture. It was extremely frustrating, and we finally gave up and rarely used our central vacuum. After calling the installer to no avail, I decided to search the Internet for answers and happily happened upon your store. I found the service number, called, and was courteously and efficiently led through the steps of problem, unit ID, etc. Your very astute service specialist diagnosed my problem, with was a missing ring, which she promptly forwarded free of charge! After installing that little ring our problem was solved, and we're using our central vacuum every time we clean our floors. Thank you so very, very much. You now have a customer who is absolutely devoted to your store and its fine staff.
Nancy G.
I would be delighted to recommend your company. We purchased the entire
system from you off the internet when we built our house 2 years
ago. We were very impressed with your knowledge, friendlines and service
then. We installed the system ourselves, but you were just a phone call
away to walk us through any questions we had. Recently we needed a repair.
My first thought was to go to our local vacuum sales/repair store. They
only guessed at the problem and had no interest in looking at it. Then I
called you. I was very pleased to find out that after 2 years, your company
was still in business and the professional service continued 2 years after
the sale. You repaired my vacuum under warranty. Your are a reputable
company with great service.
Thanks.
Sharon R.
Recent Comments